Shipping & Returns

Home Shipping & Returns

Shop with confidence knowing that your transactions are safeguarded

Shopping with no extra charges – savor the liberty of complimentary shipping on every order

With our hassle-free Easy Returns, changing your mind has never been more convenient

1. Shipping

Orders are processed and shipped within 2-3 days from the date of purchase.
Once shipped, your order should be delivered within 5-7 working days.
If your order is delayed beyond this timeframe, please reach out to us at support@guiltandclass.com for an update.

Shipping is free for all prepaid orders.
*Please note, a ₹149 service fee applies to Cash on Delivery orders-this is not a shipping fee, but a COD handling charge.

Orders cannot be cancelled or modified once placed.
If you need to make changes or cancel your order, please email us at support@guiltandclass.com, and we will do our best to assist you.

2. Returns & Exchanges

You can request a return within 5 days from the date of delivery.
Refund to be made to the user shall not include any amount paid towards shipping charges or any other such charges applicable from time to time.
^The cost of the return request is ₹ 100, which will be deducted from your refund.
Please note that we currently do not offer exchanges.

Returned items must be unused, unwashed, and in its original packaging with tags intact to qualify for a refund.
If your return is approved, a refund will be initiated within 10-15 working days of the pickup.

Your return will be picked up within 2-3 days of request submission.
Please note that refund will be processed within 2 weeks from the date of product pickup. Approved refunds take 10-15 days to reflect in your bank account after approval.
We’ll notify you via email once your refund has been processed.
For COD orders, the refund amount will be based on the product price at the time of purchase and will not include the COD fee of ₹149.

If you received a damaged or wrong product, kindly reach out to us on WhatsApp at +91-9646-456789 within 48 hours of receiving the order.
To help us resolve your issue quickly, we require a clear, unedited video of the package being unsealed/unboxed. This will allow us to expedite the verification and resolution process.
Our team will respond within 24-48 business hours to help you out.